Compliance Support Infrastructure and Services > International Trade Centre (ITC)

Standards and quality management

ITC provides advisory services to SMEs, trade support institutions (TSIs), and policymakers in the area of export quality management. The organization provides business advisory solutions to SMEs through hands-on assistance to improve product quality, comply with technical requirements and obtain certification as appropriate. ITC also provides advisory services to TSIs such as National Enquiry Points for information retrieval/dissemination and to Conformity Assessment Bodies (such as certification bodies, testing laboratories, inspection bodies, competent authorities) for their international recognition. As well as this, ITC advises policymakers on how to conduct a diagnosis of a country or region’s quality infrastructure; this contributes to the formulation of national export strategies, the preparation of a road map for improvement and addresses non-tariff measures in the areas of Technical Barriers to Trade (TBT) and Sanitary & Phytosanitary (SPS) measures.

ITC specializes in short-term, fast interventions, addressing urgent needs which have a direct and immediate impact on trade. Activities focus on assisting intermediary TSIs to develop services in export quality management by undertaking gap analysis and helping design implementation plans for conformity assessment bodies, including coaching on recognition processes. ITC’s quality management solutions have experienced high demand from clients and are a regular feature in the organization’s large programmes.

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